Your privacy and enquiry information

Information we collect

When you submit an enquiry through our contact form, we collect the details you choose to provide: your name, organization, phone number, email address, product category, quantity or delivery location, and your message. We only collect what you enter yourself.

How we use your information

We use your information solely to respond to your enquiry, prepare a quotation, arrange supply or repair support, and follow up about your request. We do not sell or rent your personal information to anyone.

How your enquiry is processed

Our contact form is processed by Formspree, a third-party form delivery service, which forwards your message to our business email. Your submission is handled according to Formspree's own privacy practices. If you contact us by phone or WhatsApp, those conversations are handled directly by our team.

Data retention

We keep enquiry details only as long as needed to serve your request and maintain ordinary business records. You can ask us to delete your enquiry information at any time.

Cookies and analytics

This website does not use advertising cookies. We may use basic, privacy-friendly analytics to understand visits, popular pages and general website performance. If enabled, this analytics setup is used only to measure site traffic and improve the website experience, not to build advertising profiles.

Your choices

You can request access to, correction of, or deletion of the information you have shared with us. To make a request, contact us using the details below.

Contact us

Scientific Laboratory Chemicals & Equipments
Bansal Complex, Opposite Shikshadeep, College Rd, Biratnagar 56613, Nepal
Phone: +977 981-0443648
WhatsApp: Message us
Email: scientificlabchemicals98@gmail.com

This page is provided for general information about how we handle enquiry data and is not legal advice.